Support
Contact Realistic AI Headshots about an order, delivery, refund, privacy request, or account issue.
Last updated: Sep 16, 2026
Contact us
Email support@realisticaiheadshots.com. We aim to reply within one business day.
For faster order support, email us from the address used for your account and include:
- your order number or shoot identifier;
- a short description of what happened; and
- screenshots of the problem, if useful.
Do not send card numbers, passwords, identity documents, or other payment credentials.
Order and delivery help
Contact us if your payment succeeded but no order appears, generation is stuck, an order was only partly delivered, or your completion email did not arrive. We will check the order record before asking you to pay or submit the same job again.
Refunds and remakes
Refund eligibility and deadlines are explained in our Refund Policy. Include your account email, order number, and a brief reason for the request. If an order is incomplete, contact us first so we can complete delivery or resolve the failure.
Account and privacy requests
You can request account deletion from account settings. For access, correction, export, restriction, objection, or another privacy request, email us from the address associated with your account so we can verify the request safely.
Security issues
If you believe your account or photos were accessed without permission, contact us promptly with the subject line “Security issue.” Do not include passwords or full payment details.