Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

We collect the following types of information to provide and improve our service:

1. Account Information — Your name, email address, and other details you provide when creating an account.
2. Usage Data — Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns.
3. Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
4. Cookies — Small data files stored on your device to remember preferences and improve your experience.
5. Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.
6. Portrait Photos and Preferences — Photos, appearance details, selected styles, and instructions you submit for headshot generation.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the service.
• Process transactions and send related confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.
• Train a temporary personal image model and generate the headshots you purchased.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With service providers who help us operate the service, under confidentiality agreements.
• With Astria, our image-model training and generation processor. Astria receives the training photos and generation instructions required to fulfill your order. We do not permit these assets to be used to train a shared public model.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Portrait photos and generated results are stored in private object storage and are accessed through short-lived signed links. Provider credentials and callback requests are protected separately from user-facing pages.

Portrait Data Retention

• Unpaid draft uploads are removed after 7 days.
• Training photos are removed 7 days after a successful order.
• The temporary Astria model is removed after the 7-day recovery window.
• Generated portraits and the downloadable archive are retained for 30 days after completion, then removed automatically.
• You should download your purchased portraits before the expiry date shown in your account.
• A valid deletion request removes the corresponding assets before their scheduled expiry, subject to payment and legal record-keeping requirements.

Your Rights

You have the right to access, update, export, or delete your personal information. You can do this through your account settings or by contacting us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

If you have questions about this Privacy Policy, please contact us at the email address provided on our website.